Leaflets and other documents
Download documents about us and our services
Category Items
Delivery and Business Plan 2010-2014
Download our Delivery and Business Plan for 2010-2014.
Strategies
Here you can view and download a list of our business strategies that cover a number of different areas within the organisation.
Virgin Media and Digital TV information
Here is a range of factsheets and FAQs about Virgin Media and the Digital TV switchover.
Housing For You
Download copies of our magazine for customers
Tenant handbook and what you can expect from us
Download key information on the services we provide and what you can expect from us
Renting a home
Download a range of leaflets with information for applicants
Your rent
Download a range of leaflets about your rent
Repairs
Download a range of leaflets about our repairs service
In and around your home
Download a range of leaflets with information about living in one of our homes
Anti-social behaviour
Download a range of leaflets about anti-social behaviour, including domestic violence
Resident involvement
Download a range of leaflets on being involved
Services for older and disabled customers
Download a range of leaflets about our services for older and disabled customers
Leaseholders
Download a range of leaflets for leaseholders
Tenancy sustainment
Download a range of leaflets about the support we can provide for customers
Comments, compliments and complaints
Download a range of leaflets on how we deal with comments, compliments and complaints