Information about repairs to your home, including how you can report a repair online
How to report a repair by phone, fax, e-mail or by using our on-line form.
What to do if you require an emergency repair outside of office hours
What to do if you need to report a repair to a shared part of your building.
How long you are likely to have to wait before we carry out your repair
Who repairs will be carried out by, what will happen if an appointment is not kept or if you are not home when we call and what you should do if you are not satisfied with your repair.
Your responsibilities towards the upkeep of your home and what when we may charge you if for damage to your home
Our responsibilities towards the upkeep of your home
If you have recently had a repair to your house, you can fill in the on-line form and tell us how we did