Repairs
Information about repairs to your home, including how you can report a repair online
Category Items
How to report a repair
How to report a repair by phone, fax, e-mail or by using our on-line form.
How to report an emergency repair
What to do if you require an emergency repair outside of office hours
How to report a repair to a shared area
What to do if you need to report a repair to a shared part of your building.
How quickly we will carry out repairs
How long you are likely to have to wait before we carry out your repair
What will happen once you have reported a repair
Who repairs will be carried out by, what will happen if an appointment is not kept or if you are not home when we call and what you should do if you are not satisfied with your repair.
What you are responsible for
Your responsibilities towards the upkeep of your home and what when we may charge you if for damage to your home
What we are responsible for
Our responsibilities towards the upkeep of your home
Repairs satisfaction survey
If you have recently had a repair to your house, you can fill in the on-line form and tell us how we did