How quickly we will carry out repairs
When you report a repair, we will tell you whether it will be treated as an emergency, urgent or routine repair and arrange an appointment with you accordingly.
- Emergency repairs are completed within 24 hours
- Urgent repairs are completed within 5 working days
- Routine repairs are completed within 20 working days
For more information contact our repairs service direct on Freephone 0800 1123444 or on 01438 211011 for mobile users.