How to report a repair to a shared area

There are occasions when tenants identify repairs that are not necessarily related to their own home. We are also responsible for repairs to shared areas such as communal lighting to a block of flats or communal drainpipes to a block of garages.

We would always urge people to report these requests for repairs as soon as possible. To report a repair to a shared area, please click below:

Report a repair to a shared area

Once the work has been completed the worksperson will attempt to get one of the tenants in the block to agree that the work has been completed. They may not go back to the original tenant that reported the repair.

If you are aware that damage is being deliberately caused by an individual or group of individuals, we welcome information that could lead to those people being charged with the costs rather than those costs falling on the rent payers.